Help Friends & Relatives

My friend or relative is looking for help

If someone has told you they have been sexually assaulted, it can be hard to know what to say next and what to do. This page offers some guidance on supporting them.

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What your friend or relative may need

Every situation is different. Listening, without pressure to talk, and offering practical support can make a real difference to someone who has just disclosed an assault.

Supporting a friend or relative after a sexual assault can feel uncertain, particularly when you are unsure what to say or how to help. The most valuable thing you can do is simply be present. Let them share as much or as little as they wish, in their own words and at their own pace, without interrupting, questioning or rushing them. Avoid asking what happened in detail, since this can retraumatise, and steer clear of blame, doubt or comparisons to other situations. When someone discloses, they are looking for someone who will listen without judgement and who will believe them.

Practical support often matters more than perfect words. Offering a lift, a quiet space, a phone call later or simply company without talking can all be meaningful. Everyday tasks such as shopping, childcare or appointments may become difficult in the aftermath, and helping with these can reduce pressure on the person. It is also worth asking directly what would be helpful rather than assuming, and checking in regularly even after the initial conversation. Some people find it useful to have a trusted person accompany them to appointments or to speak with professionals on their behalf, if that is what they want.

There are specialist services available for adults who have been sexually assaulted, and signposting someone to these can provide confidential, trained support that a friend or relative cannot. Support centres can explain the referral process, discuss options for talking to the police, and offer resources such as leaflets and posters to read at their own pace. If the situation involves danger or an emergency, urgent help should be sought straight away rather than waiting. Where a risk to a child or adult is present, professional safeguarding and referral pathways exist so that concerns are handled properly and consistently.

Looking after yourself matters too. Supporting someone through a disclosure can be emotionally demanding, and it is reasonable to feel unsure, worried or overwhelmed. If you are unsure how to respond, or if you are unsure whether something you have been told should be reported, you can seek guidance from specialist services confidentially before deciding on next steps. Remember that supporting a friend or relative does not mean taking responsibility for their recovery; your role is to listen, offer practical help, connect them with trained professionals, and check in. That combination of care and appropriate referral can make a real difference.

Listen without judgement

Let them tell you in their own words and at their own pace. Offer support without pressure, and let them know you believe them.

Understand their needs

Ask what would be most helpful right now — company, a lift somewhere, help making a phone call, or simply someone present.

Help them reach support

Spring Lodge Centre offers support for anyone over the age of 18 who has been sexually assaulted, and a separate service for children and young people under 18.

Practical steps

Ways you can help

  • Thank them for telling you, and reassure them it was not their fault.
  • Take what they tell you seriously, and avoid questions that could make them feel responsible.
  • Offer to stay with them while they contact Spring Lodge or another support service.
  • Help them keep hold of any messages, letters or details that may be useful later.
  • Let them know you are there, without expecting them to decide anything right away.

What Spring Lodge can offer

Spring Lodge Centre is Lincolnshire’s Sexual Assault Referral Centre. Services include Independent Sexual Violence Advisor (ISVA) support, providing practical and emotional support for people who have experienced rape and sexual assault, and Forensic Medical Examinations.

Out of hours support is also available, and self-referrals are accepted. Our staff treat every call with sensitivity.

Contact us or, if the person you are supporting is a child or young person, see our support for under 18s information.

“You do not need all the answers to be useful. Being present, listening, and helping them find the right support is often the most important thing you can do.”
Spring Lodge Centre
Contact

How to get in touch with us

We are open 9am – 5pm Monday to Friday, but you can contact us any time, any day.

Telephone

Office hours – 9am – 5pm

01522 524 402

All other times

0800 953 4130 or 0303 1234 000

Email

lpn-tr.springlodge@springlodge.org

Telephone, face-to-face and British Sign Language interpreters can be made available.