ISVA Service
An Independent Sexual Violence Advisor provides practical and emotional support for victims of rape and sexual assault, helping you understand your options and make informed decisions.
What we do
Spring Lodge is here to help.
Spring Lodge Centre is committed to providing a caring, sensitive and dedicated service which meets the needs of victims of rape, sexual assault and sexual abuse in Lincolnshire.
Our services
What we do at Spring Lodge Centre
Our aim is to empower individuals by informing them of their options, so that each person can make the decisions that are right for them. Staff treat every call with sensitivity and care.
Support is available for anyone over the age of 18 who has been sexually assaulted, and the centre also supports children and young people under 18.
Speak to us
You can contact us any time, any day, by telephone or email. Telephone, Face-to-Face and British Sign Language interpreters are available.
Office hours: 01522 524 402
Out of hours: 0800 953 4130 or 0303 1234 000
Services in detail
How we can support you
Each service is offered by specially trained and experienced professionals, and is available irrespective of gender, race, religion, age, disability, sexuality or transgender status.
Forensic Medical Examination
Forensic Medical Examinations are carried out by specially trained staff, providing a sensitive and dedicated service in high-quality facilities designed for comfort, safety and assurance.
Out of hours support
Support is available outside office hours, so you can reach us at the time that suits you. If you are in danger, call 999 for emergencies, or 101 for non-emergencies.
Anonymous Intelligence
Information can be gathered anonymously, giving you the opportunity to share what has happened without identifying yourself.
Self-Referrals
You do not need a referral from another organisation. Self-referrals are accepted, and professionals can also refer into Spring Lodge.
Our ‘No Means No’ campaign
Our public awareness campaign raises awareness of consent and sexual violence, alongside a Public Awareness Campaign held in 2015.
Getting in touch
How to contact the centre
| Method | Details |
|---|---|
| Telephone, office hours | 01522 524 402 (9am – 5pm Monday to Friday) |
| Telephone, all other times | 0800 953 4130 or 0303 1234 000 |
| lpn-tr.springlodge@springlodge.org | |
| Interpreters | Telephone, Face-to-Face and British Sign Language interpreters are available |
Information can also be read in other languages using the Google Translate tool. Resources and leaflets are available for download.
Spring Lodge Centre provides a caring, sensitive and dedicated service for people in Lincolnshire who have experienced rape, sexual assault or sexual abuse. The centre's purpose is built around empowerment: supporting individuals to understand the options available to them so they can make the decisions that feel right for their own situation. Support is available to anyone over the age of 18 who has been sexually assaulted, and staff approach every contact with the same level of care, respect and confidentiality.
The team at Spring Lodge Centre is made up of trained staff who understand how difficult it can be to talk about sexual violence. Every call is treated with sensitivity, and people are never expected to have all the answers before reaching out. Whether someone is unsure what happened, in danger, or simply needs someone to listen, the service offers a calm, non-judgemental space where feelings can be explored at whatever pace feels comfortable.
Alongside direct support, Spring Lodge Centre publishes resources, leaflets and posters to help people recognise the signs of sexual assault and to find useful information about services. A library of resources is available for service users, friends, relatives and professionals such as police, health workers and support staff. These materials are shared with partner organisations and external websites so that accurate, helpful information reaches as many people as possible across the county.
Because people may not know where to turn, the centre also works through referral pathways. Professionals and agencies can refer clients or patients to Spring Lodge, and individuals can make contact directly if they are unsure which service applies to them. The aim of this approach is to keep access simple, so that someone who has been sexually assaulted and needs support is pointed quickly towards a service that is right for their particular needs and circumstances.
Anyone who has been sexually assaulted and is in immediate danger or facing an emergency should seek help without delay. Spring Lodge Centre recognises that emergencies require prompt attention, and the service is structured so that urgent needs are handled quickly alongside longer-term support. For general enquiries, questions about services, or support for a friend, relative or colleague, the centre offers clear guidance on the next steps available and the different ways of getting in touch.
Need someone to talk to?
You can contact us any time, any day. Whether you are looking for help yourself, or supporting a friend or relative, we are here to listen.